Account Deletion & GDPR Policy

Requesting Account Deletion

Xirja is a shopping-list app available only through the mobile app. This website provides information and has no account management interface. To request permanent deletion of your Xirja account:

• Open Xirja and sign in to the account you want to delete.
• Open Profile.
• Tap “Delete account”.
• Review the explanation and tap “Request account deletion”.
• After successful submission, the app displays “Request received”.

What Happens After You Submit a Request

This submits a request for permanent deletion; it does not delete your account immediately or automatically. Processing takes up to 10 business days. Your account remains active until processing is complete. Xirja emails you when deletion is complete.

Once processed, account deletion is permanent and cannot be undone. Uninstalling the app does not delete your account. Deleting your Xirja account does not delete your Google or Apple account.

What Is Deleted When Your Request Is Processed

• Your own shopping lists and their items are deleted. People you shared those lists with lose access.
• Items you added to other people’s lists remain, but are no longer attributed to you.
• Your account, profile, preferences, onboarding answers and associated shopping history, including archived and completed items in your own lists, are deleted.

Completed shopping items are used to improve the item catalogue; they are not verified purchase records.

Your Rights Under GDPR

Under the GDPR, you have rights regarding your personal data, subject to the applicable conditions. For privacy questions or other GDPR requests, contact hello@xirja.com. The in-app flow described above is for account deletion requests.

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data ('right to be forgotten').
• Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
• Right to Object: You can object to our processing of your personal data in certain situations.

Contact Us

For privacy questions, other GDPR requests or help accessing your account, email hello@xirja.com. If you cannot access your account email or used Apple’s Hide My Email, explain this so we can help you verify ownership. Never send us your password.

If you believe your data has been misused, you have the right to lodge a complaint with a supervisory authority in the EU or with your local data protection authority.

For more information about how Xirja handles personal data, read our full privacy policy.